Office Staff Training
Hearing loss customer service training for office staff (e.g., receptionists, billing specialists, MA’s), specific to your field of practice and patient population.
- Reduce errors in appointment time, location, pre-appointment instructions.
- Increase patient satisfaction and likelihood of referral to friends and family.
- Reduce errors in case history questions and follow-up instructions.
- Improve patient-employee rapport and increase job satisfaction.
Contact me for a quote.
